This page applies to the purchase of shirts, banners, stickers, buttons, and other items. It does not apply to the purchase of books, as students are buy and sell directly with one another, and we are not a party to those transactions.
Policy on Returns, Refunds, Exchanges, and Replacements
We replace items only if they are (i) defective or damaged prior to delivery; (ii) returned to us unused and in the same condition that you received it; (iii) in the original packaging; and (iv) returned to us within 10 days of purchase. We do not replace items that are damaged or missing parts for reasons not due to our error.
We do not offer any returns, refunds or exchanges, whatsoever.
To complete your request for a replacement, we require you provide a receipt or proof of purchase. To request a replacement, send us an email at firstname.lastname@example.org. We will send instructions on where to send your item. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your request for a replacement.
If your request for replacement is approved, then your replacement will be processed, and we will notify you of the expected shipping date. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.